Principles of Customer Service Training
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When:
November 22, 2017 all-day
2017-11-22T00:00:00+00:00
2017-11-23T00:00:00+00:00
Where:
Wick High School
7 Newton Rd
Wick KW1 5SA
UK
7 Newton Rd
Wick KW1 5SA
UK
Cost:
Free
Contact:
S4 – S6 pupils following a “Travel & Tourism” course will complete a nationally recognised “Principles of Customer Service” training programme.
The programme give the pupils training in basic customer service techniques to be used when interacting with the general public.
If they successfully complete the 1 day course, they will be presented with a World Host Certificate -Principles of Customer Service.
The Certificate is valid for a period of 3 years.