Developing the Young Workforce North Highland

Developing the Young Workforce North Highland

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Privacy Policy

Website Privacy Policy

This privacy policy tells you what to expect when Developing the Young Workforce North Highland (DYWNH) collects your personal information.

Any personal data provided by you to Developing the Young Workforce North Highland through your use of this website will be held and processed in accordance with the data protection principles set out in the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) and any subsequent relevant legislation applicable in the United Kingdom. This policy only applies to this website. When we link to other websites, we encourage you to read the privacy policy statements contained on those sites.

If you have any queries concerning your personal information or any questions on our use of the information, please email

Caithness Chamber of Commerce host the DYWNH programme and is the data controller for personal information collected through our Developing the Young Workforce website.

Why we collect personal data

We gather this information in order to:

  1. improve the site by monitoring how you use it
  2. respond to any feedback you send us, if you’ve asked us to

The personal data you send us can be viewed only by authorised people in Developing the Young Workforce central team.

Data we collect

1. Visitors to our websites

Technical information – This website keeps track of usage data, such as the source address that the page request is coming from (your IP address, domain name, operating system, browser type), date and time of the page request, the referring website (if any) and other parameters in the URL (for example search criteria). This information is stored in log files and is used for system administration and aggregated and statistical reporting but is not attributed to you as an individual.

Cookies – A cookie is a small data file that certain websites write to your hard drive when you visit them. Please refer to our cookie policy  to understand how cookies may collect information on our site.

2. Feedback

If you contact us asking a question or giving feedback, we collect your email address and any other personal data contained in your message. We will only hold your personal data until your query has been dealt with. If your feedback or request for information involves us needing to forward your details to other parties, they will then follow their own GDPR practices in relation to how they hold, store and process your personal data.

3. On occasions, for events and wider activities, we may embed a form into our website which, if you complete, will gather your details in order to be informed or involved in the activity or event. We will collect your email address and any other personal data contained in the form. We will advise you in the form how we plan to use your data and we will process this under the conditions of legitimate Interest. You can ask for your data to be removed at any time by contacting

Your rights

You have a right of access to any personal data we hold about you, by making a Subject Access Request (SAR).

In addition, if you believe that the data we hold is inaccurate or incomplete you can ask us to update our records. If you are unhappy with the way in which we process your personal data you can request that we stop or restrict the processing we complete using your personal data or ask us to delete the personal data we hold about you.

Find out more about your rights on the Information Commissioner’s site.

In some circumstances we may not be able to comply with your request. This is because some of these rights are conditional and can only be applied in certain circumstances and/or where there is no compelling reason to continue to process your personal data.

If you have concerns about our compliance with data protection laws, please contact our Data Protection Officer.


Trudy Morris CEO

Caithness Chamber of Commerce

Naver Business Park

Naver House

Naver Road



KW14 7QA



If you feel we have been unable, or unwilling, to resolve your information rights concern, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). The ICO are the supervisory authority responsible for data protection in the UK.

For further information, including independent data protection advice and information in relation to your rights, you can contact the Information Commissioner at:

The Information Commissioner

Wycliffe House

Water Lane




Tel: 08456 30 60 60


You can also report any concerns here: