Developing the Young Workforce North Highland

Developing the Young Workforce North Highland

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Job Opportunity: Optical Assistant – Duncan and Todd, Wick

Full Time or Part Time Position

Duncan & Todd Group is one of the leading optical and hearing care providers based in Scotland. In operation for over 50 years, our brands include: Duncan and Todd, 2020, Douglas Dickie, JM Macdonald, James Hughes, Browns, IC Andrew, and Smart Employee Eyecare.

Duncan & Todd Group is currently recruiting for an Optical Assistant to join our team in Wick, on a Full Time or Part Time basis.

  • Handling all patient queries coming into the practice via telephone, email or in person. Assisting where able and directing inquiries to the most appropriate staff member.
  • Managing the practice appointment diary giving consideration to patient appointment requests and staff availability.
  • Assisting patients on the practice floor with frame and lens selection.
  • Giving patients demonstrations on how to insert and remove contact lenses.
  • Processing invoices.
  • Processing deliveries and collections of stock.
  • Administration and maintenance of patient records, databases and NHS paperwork.
  • General housekeeping duties to ensure the practice is clean, tidy and presentable.
  • Other ad hoc duties as and when required.

We offer a fast paced and dynamic working environment and we are looking for someone who enjoys a challenge, is capable of hitting the ground running from day one, is a self starter and has exceptional interpersonal skills. Previous experience of working in an opticians practice is not essential as full training can be provided.

As a company, the D&T Group offer:

  • Competitive salary
  • 29 days annual leave (full time equivalent) inclusive of public holidays
  • Staff Discount including: 2 x 100% off discount vouchers for spectacles, sunglasses or annual supply of contact lenses per calendar year + generous discount for family and friends
  • High Street Vouchers: Discounts for high street shops, supermarkets, restaurants and cinemas through our partner discount platform
  • Employee Assistance Programme: Comprehensive support for all employees from our partners, Care First
  • The opportunity to work for a company that cares.

How to Apply

Please email your CV to